Here at Defiance Tools we hope to create long-term relationships with our customers! We know you’re bound to have a few questions on shipping & returns and here’s where we attempt to answer them. If you can't find the answer here, please feel free to Contact Us or send us an email at email@example.com.
In the meantime we will continue with our passion to scour the world looking for cool items for our online store. Stop back often to browse and shop!
For orders under $60 (after any discounts are applied) we charge a small shipping and handling fee of $9.99.
For orders over $60 (after any discounts are applied) we offer FREE shipping!
Items are shipped via USPS Priority Mail or First Class Mail or UPS Ground based on shipment weight. We will send you an email with your shipment tracking number once your order has been processed. Orders will be shipped within 3-4 business days.
Yes. We’ll send a shipment tracking number via email when your order has been processed.
Currently, no. In the future, maybe....Definitely maybe!
Return & Exchange Policy
We will replace items if they are defective or damaged. If you need to exchange an item send us an email at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.